Become a Guardian · The Bag Hotel
visits per booking, guaranteed
Every TBH customer visits your business twice.
Drop-off on the way out. Pick-up on the way back. Two guaranteed footfalls per booking, built into how TBH works — plus the majority share of every storage transaction fee.
Built for independent local businesses — cafés, shops, pharmacies, newsstands, convenience stores, and any business with a counter and consistent opening hours.
Guardian partners earn from the people who want to walk their city unburdened.
Travellers, commuters, and visitors don't want to carry their bags around a city. They want to drop them somewhere trusted and go. TBH gives them that option — at your counter, twice per booking.
Walk the city. Carry nothing.
Every person who stores with you gets to explore, work, eat, and enjoy their day without a bag weighing them down. That freedom is what TBH sells — and your counter is where it starts and ends.
Two visits. Every booking.
Drop-off when they set out. Collection when they return. Two guaranteed visits to your counter per TBH booking — two natural moments to make a sale, offer a coffee, or simply make a good impression on a customer who didn't know you existed before today.
A new revenue stream. Nothing to buy.
No hardware. No subscription. No new software. No upfront cost. TBH provides everything — equipment, seals, training, insurance, and customer support. You provide counter space and earn the majority share of every transaction.
TBH is built on a simple belief: the best person to look after a traveller's belongings is a trusted local business owner. Not a locker, not an algorithm, not a multinational. Every Guardian in the TBH World is an independent local business. That's not a coincidence. It's a founding principle.
Everything you need. Nothing to buy.
TBH provides everything required to operate as a Guardian partner. The only thing you provide is counter space and consistent opening hours.
Equipment and tamper-evident seals
All sealing materials, scales, and the TBH Partner app — runs on any smartphone or tablet you already have. No hardware to install. No equipment to buy.
Counter identification card
A small TBH counter card so customers know they are in the right place the moment they walk in. No large signage, no branding requirements beyond the card.
Window sticker
A TBH window sticker visible from the street — so customers travelling to your location can confirm they have arrived before they walk in.
Staff Quick Reference Card
A printed card to post at the counter covering the full TBH check-in and collection process — so every staff member, including part-time and cover staff, knows the process without needing to be trained separately.
Bailee's liability insurance
Comprehensive insurance covering every item stored under TBH protocols. Guardian partners are not personally liable for items stored in good faith. TBH handles all claims and dispute resolution directly.
All customer support
Every customer query, complaint, or dispute goes to TBH — not to you. You deal with TBH. Customers deal with TBH. The Guardian partner is never caught between a customer and a claim.
What we ask of Guardian partners.
The TBH network works because every Guardian partner is reliable. Customers book based on confirmed availability — that confidence depends on every Guardian holding their side of the arrangement.
Keep your hours live
Customers book storage based on your confirmed hours. Update your status in the TBH Partner app before any change — early closing, holidays, or unexpected events. A Guardian who marks unavailable before closing protects their customers and their rating. A Guardian who closes without notice risks suspension from the network.
Train all your staff
Every staff member who may be at the counter — full-time, part-time, and cover — must know the TBH process. TBH provides a Staff Quick Reference Card to post at the counter. A customer arriving with a valid booking must never be turned away by an untrained staff member.
Follow TBH protocols every time
Photo, seal, weigh, scan — the same process for every item, every transaction. The protocols protect you, the customer, and TBH's ability to resolve any dispute quickly and fairly. Shortcuts create liability. The process eliminates it.
Manage your capacity
Set your maximum capacity in the TBH Partner app and keep it accurate. Use the daily override when you can take fewer items than usual. Customers see your live availability — accurate capacity means customers only arrive when you can serve them.
Founding Guardian
80% commission. Locked for life.
Businesses joining the TBH Guardian network now are first in line for Founding Guardian status — the majority share of every transaction, guaranteed for the life of the partnership. The Founding Guardian period closes when TBH reaches a set number of active Guardian locations in your market. Register now to lock in the founding rate.
Register your interest.
List your business or register for notification when TBH opens in your city.
List your business
Earn extra income by hosting bag storage at your counter. We'll be in touch when we open in your city.
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