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Find Storage  ·  The Bag Hotel

Store your bag. Walk in light.

Drop your bags with a verified Guardian — a café, shop, or hotel near you — and pick them up whenever you're ready. Booked in seconds, protected on every booking, and usually cheaper than dragging your luggage around all day.

Four steps. Most of them happen in your pocket.

Search

Find a verified Guardian near you and pick a drop-off time that works.

Book

Reserve in seconds and pay the transparent local rate. No surprises.

Drop off

Your bag is weighed, photographed, and sealed at the counter. You're handed a code.

Pick up

Collect whenever you're ready. Until then, go enjoy your day unburdened.

Arriving early? Checking out with hours to spare?

Hotels charge up to $100 for early check-in — if a room is even available. The Bag Hotel gives you a better option. Drop your bags at a Guardian near your hotel, explore the city hands-free, and pick up when you're ready to check in or head to the airport. No fee. No waiting. No luck required. Veranda members store free.


What travellers ask first

You can book as far in advance as you like or as last-minute as a few minutes before you arrive. Most Guardian locations accept walk-in bookings directly through the app. Booking ahead is useful if you want to confirm availability at a specific location before you travel.
Yes. Most Guardian locations accept walk-ins — you can book and pay at the counter in under a minute using the TBH app or website. Check the Guardian's listing to confirm they accept walk-ins before you arrive.
TBH accepts three sizes: Lobby (small — daypacks, totes, and smaller bags), Suite (medium — carry-ons and standard luggage), and Grand (large — full-size suitcases and oversized items). Pricing varies by size and market.
Early pick-up is always fine — collect whenever you're ready. If you need more time, a 15-minute grace period applies after your paid window expires. After that, your booking automatically upgrades to the next duration tier and the difference is collected at collection. You'll receive a reminder before your time runs out.
Every TBH booking includes TBH Protection — built-in coverage against loss, theft, or damage. If something goes wrong, you contact TBH directly. You deal with us, never with a stranger. Full details at thebaghotel.com/pages/tbh-protection.

Three sizes. Per bag, per day. That's it.

Small

Lobby

For daypacks, totes, and smaller bags. Transparent local rate.

Medium

Suite

For carry-ons and standard luggage. Transparent local rate.

Large

Grand

For large suitcases and oversized items. Transparent local rate.

Storage duration and overstay policy

Your storage duration starts when the Guardian confirms your drop-off. A 15-minute grace period applies after your paid time expires. If you need longer, your booking automatically upgrades to the next duration tier and the difference is collected at collection. You'll receive a reminder before your time runs out.

Storage you'd actually trust with your stuff

Every booking includes TBH Protection, every Guardian is a verified business, and if anything goes wrong, you deal with us — never a stranger. We've laid out exactly how we protect you.

Read TBH Protection

Find Storage  ·  The Bag Hotel

Walk your city unburdened.

Drop your bags, coat, helmet, or umbrella at a verified Guardian near you — a real local business, not a locker. Check live availability and reserve your space before you leave.

Find a Guardian Become a Guardian

Six reasons storage usually fails. Why TBH is different.

Wait

No queues.

Pre-book your space before you travel. Walk in, drop off, move on. No 20-minute coat check line. No waiting at closing.

Worry

Your items are tracked and insured.

Every item photographed, sealed, and logged at intake. TBH Protection covers every booking against loss, theft, or damage. You deal with us if anything goes wrong — never a stranger.

Walk

Carry nothing.

Verified Guardian locations are within walking distance of where you are. Drop off when you arrive. Collect when you are done. Walk your city properly in between.

Uncertainty

Space confirmed before you travel.

Live availability at every Guardian location. See how many spaces remain before you walk there. Get notified when a full location has a space open up.

Hours

Open when you need it.

Multiple Guardian locations with different opening hours. Filter by hours to find a location that is open when your flight lands, your hotel checks out, or your event ends.

Liability

No surprises on coverage.

TBH Protection terms are shown before every booking. Your item is covered up to the stated amount. Declared value upgrades available for higher-value items.

How it works.

Find a Guardian

Search by location. See live availability and opening hours before you travel.

Reserve your space

Book before you leave. Space held for you. Confirmation by WhatsApp or SMS.

Drop off

Item photographed, sealed, and logged. You receive a PIN. Under 60 seconds.

Collect by PIN

Show your PIN. Item retrieved by barcode scan. Weight verified. Handed over.

Live availability — always know before you go.

6 spaces available

Corner Café — 0.2 miles

Open until 10 PM

2 spaces remaining

Hudson News — 0.4 miles

Open until 9 PM

Full — get notified

Java Junction — 0.6 miles

Enter your number to be notified when a space opens

TBH Protection included on every booking. Your item is covered against loss, theft, and damage from the moment it is handed over to the moment it is returned. Terms shown before every booking. No hidden limits. Full details at thebaghotel.com/pages/tbh-protection.

What people ask first.

Do I need to book ahead?

No — you can walk in to any Guardian location that shows available spaces. Booking ahead reserves your space and confirms the Guardian is open before you travel. Recommended for busy days or high-footfall events nearby.

What if a Guardian location is full?

Full locations are marked on the search page with a Get Notified option. Enter your number and TBH will send a WhatsApp or SMS when a space opens — either through a cancellation or a collection freeing capacity. The next nearest available Guardian is shown automatically.

What if the Guardian is closed when I arrive?

Guardian partners confirm their hours in real time. If a location marks itself unavailable, TBH notifies affected customers immediately. If you arrive to find a location closed unexpectedly, contact TBH directly — we will arrange an alternative or a refund. You deal with us, never with the Guardian.

What can I store?

Bags, suitcases, coats, helmets, umbrellas, laptops, backpacks, shopping, equipment cases — anything you can carry to the counter. No size categories, no rejection for awkward items. Items are stored by weight, not by type.

What is TBH Protection?

TBH Protection is built-in coverage included on every booking — against loss, theft, and damage. Coverage terms are shown before you book. Declared value upgrades are available for higher-value items. If something goes wrong, contact TBH directly. Full details at thebaghotel.com/pages/tbh-protection.

Is there a price difference between locations?

Pricing is transparent and shown in full before booking. What you see is what you pay — no hidden fees, no arrival-time penalties, no markups at the counter. The price shown when you reserve is the price you are charged.

Find a Guardian near you.

Verified local businesses. Live availability. Space confirmed before you travel.

Find storage now