Partner Programme / Weddings & Wedding Planners
Weddings · Receptions · Rehearsal Dinners · Engagement Events
Your guests arrive with gifts and handbags, not laptops and briefcases.
TBH provides staffed coat check, guest bag storage, and gift bag distribution for weddings and celebrations. A seamless, PIN-secured guest amenity — managed entirely by TBH so you and your couple can focus on the day, not the logistics.
Wedding services
Four services. One TBH team.
TBH covers the full guest arrival and departure experience — from the first coat at the door to the last gift bag collected at the end of the night.
Coat & Bag Check
Guests hand over coats, bags, and wraps on arrival. Each item receives a tamper-evident seal and a unique PIN. Collection at the end of the evening by PIN only — no paper tickets, no name lookups, no queues.
Available at Elevated and Bespoke tiers. Staff are smartly presented and briefed on your specific venue and timeline before arrival.
Gift Bag Distribution
TBH staff distribute your couple's gift bags to guests at the right moment — arrival, reception, or departure. Tracked by item type, inventory counted at the start and end of the event, and reported back to you.
Can be combined with coat check into a single TBH desk — one team, two services, one setup.
Pre-Event Storage
Items arriving before the wedding day — gifts, décor, personal effects, stationery — held securely and released to you or your planner on request. Particularly useful for out-of-town couples, multi-day celebrations, and venue drop-offs that happen before TBH's on-site team arrives.
Available at Elevated and Bespoke tiers. Contact us to confirm timing and collection arrangements for your specific venue.
Valuables Storage
For guests who want to secure jewellery, handbags, or high-value items during the reception, TBH provides a dedicated valuables storage option with enhanced seal protocols. All items covered by TBH's bailee's liability insurance.
Available at Bespoke tier. Contact us to discuss insurance limits and coverage for high-value items.
How it works
Seamless from first dance to last goodbye.
TBH handles the full operation. You brief us on the timeline. We arrive early, set up quietly, and clear without disruption.
01
Book TBH as your coat check
Include TBH in your vendor recommendations to the couple, or add us to your preferred supplier list. We work alongside your florist, caterer, and AV team as a standard part of the day's setup.
02
We arrive and set up
TBH staff arrive 60 minutes before doors open. We set up the coat check desk, brief the team on the venue layout, and integrate with the day's run of show — no disruption to your timeline.
03
Guests check in on arrival
Each guest receives a PIN when they hand over their coat or bag. The process takes under 30 seconds. No paper tickets, no name lookups, no held-up queues at the entrance.
04
Collection and closedown
At the end of the evening, guests collect by PIN. TBH staff manage the collection queue. Any uncollected items are logged and photographed before TBH packs down, and you receive a full reconciliation report.
Who we work with
For planners, venues, and platforms.
TBH's wedding partnership model adapts to how you work — whether you're a solo planner, a large venue, or a wedding platform like The Knot or PartySlate.
Wedding Planners & Coordinators
Preferred supplier listing
Add TBH to your preferred vendor list and recommend us to every couple. We handle the booking directly with you or the couple. You earn a referral fee on every confirmed booking through your recommendation.
Referral fee per confirmed bookingVenues
Venue amenity or package add-on
Include TBH coat check as a selectable add-on in your wedding packages. Couples pre-select at booking. You earn a revenue share on every booking. TBH operates independently — no venue staff involved.
Revenue share on every booking through your venueThe Knot · WeddingWire · PartySlate
Platform integration
TBH is listed on The Knot and WeddingWire. For platform partners, TBH can be integrated as a bookable service during the vendor discovery and booking flow — couples find and book TBH alongside their florist, photographer, and caterer.
Platform listing + affiliate integrationBridal Shows & Wedding Expos
Exhibitor & event services
TBH attends bridal shows as an exhibitor and can provide guest coat check for the show itself. A natural fit — couples at the show are already evaluating vendors, and experiencing TBH's service in person is the most effective demonstration.
Show exhibitor + event services for show operatorsWedding planner programme
From one wedding to a full season.
TBH's wedding planner programme rewards planners who recommend TBH regularly — with priority availability, a fixed rate card, and a growing referral relationship.
One-off
Single wedding booking
No commitment required. Book TBH for a single wedding. We attend, run the service, and clear the space. Ideal for planners trying us for the first time or for a particularly important event.
Preferred Planner
Preferred supplier status
After two or more bookings, TBH issues a preferred supplier agreement. Fixed rate card for 12 months, priority availability across your full season, and a dedicated TBH contact for all bookings.
Planner Partner
Season partnership
For planners managing five or more weddings per year with TBH. A single seasonal agreement, monthly settlement across all events, and co-branded collateral for your couples. Contact us to discuss.
Service tiers
Matched to the scale and style of the day.
All tiers include staff, seals, the TBH system, and a post-event report. Quoted on request based on your guest count, venue, and service selection.
Elevated
Most weddings
Formally dressed TBH staff · Tamper-evident seals · PIN-secured collection · Digital check-in system · Gift bag distribution available · Pre-event storage available · Post-event reconciliation report · Additionally insured
Bespoke
Large or multi-service events
All Elevated features · Premium branded presentation · Dedicated senior TBH lead on site · Valuables storage with enhanced protocols · Coat check, bag storage, gift bag distribution, and pre-event storage in one team · Custom run-of-show integration
White-Label
For bespoke planning firms
TBH operates under your brand or the couple's event branding. Co-branded collateral, custom seal design, and staff briefed to introduce themselves as part of your team. Available to Planner Partner tier.
Supplier credentials
What venues and planners need to know.
Insurance
TBH carries comprehensive bailee's liability insurance covering all items in custody. Certificate of insurance available on request. We can name your venue and the couple as additionally insured.
Technology
Each item receives a tamper-evident seal and a unique PIN. Collection by PIN only — no paper tickets, no name lookups. All transactions logged in real time via the TBH Event Check system.
Setup
6ft × 4ft of floor space per desk, access to power, and a 60-minute setup window before guests arrive. We bring all equipment. We leave no trace.
Staffing
TBH staff are trained, formally dressed, and briefed on your specific venue and day's timeline before arrival. We coordinate directly with the venue coordinator — you don't need to manage us on the day.
Cancellation
30+ days before: no charge. 14–29 days: 25% of service fee. Under 14 days: 50% of service fee. Force majeure provisions available on request.
Post-event report
Within 48 hours of the event, you receive a full reconciliation report: items checked in by category, items collected, any uncollected items with photos, and gift bag inventory if applicable.
Common questions
Everything planners and couples ask us.
Can TBH match our wedding's aesthetic or colour scheme?
At the Elevated and Bespoke tiers, TBH staff are presented in a way that complements your event's formality. At the Bespoke tier, we can provide co-branded collateral — custom signage, seal design, and table cards — that integrate with the couple's palette and style. Contact us to discuss what's possible for your specific event.
How does TBH handle coat check at a venue with an existing cloakroom?
TBH can operate within an existing cloakroom space or alongside it. We bring our own equipment and system — you don't need to provide anything beyond the space and access to power. If the venue operates its own coat check, TBH can work in parallel for the wedding guests specifically, with a clear handover process agreed in advance.
What if a guest loses their PIN at the end of the night?
TBH staff can look up the booking via the guest's phone number. Guests are required to show photo ID for lost PIN collection. Every transaction is logged with a full audit trail, so collection is always possible — just with a brief ID check. This process typically takes under two minutes.
Can TBH handle coat check and gift bag distribution at the same event?
Yes — this is one of the most common combinations we handle at weddings. One TBH team operates both services from a single desk. Gift bags are distributed at the moment you specify in the run of show — arrival, after dinner, or at departure. Coat check runs throughout the evening. Both are tracked and reported in a single post-event reconciliation.
How does pre-event storage work?
Pre-event storage allows items to be delivered to a TBH location before the wedding day — gifts from guests who cannot attend, décor or stationery arriving from suppliers, or personal effects the couple wants secured before the venue is accessible. Each item is logged with a description, photograph, and seal on arrival. You or your planner collect by PIN at an agreed time before the event. Available at Elevated and Bespoke tiers — contact us to confirm logistics for your venue and delivery window.
How far in advance do I need to book?
We recommend booking at least four weeks before the wedding date. For peak season weekends — May through October — six to eight weeks in advance is preferred to guarantee availability. Rush bookings within two weeks are accepted subject to availability and may carry a surcharge.
Does TBH cover destination weddings?
TBH currently operates in US markets. For destination weddings within active TBH markets, yes. For international destination weddings, contact us to discuss availability — we are expanding our Guardian network internationally and may be able to accommodate depending on location and timing.
Request a quote
Tell us about your event.
We respond within one business day with a full quote — no obligation, no sales call required.
Response time
Within 1 business day
Recommended lead time
4–8 weeks
Coverage
All TBH markets