Weddings / At Your Venue
Hotel ballrooms · Estates · Barns · Gardens · Museums · Resorts
Whatever your venue, we work there.
TBH provides staffed coat check, bag storage, and gift bag distribution at wedding venues across the US. We bring everything — staff, seals, system. Nothing is left to you or your venue to manage.
Venue types we work at
Every kind of venue. The same seamless service.
TBH works at any wedding venue in our active US markets. Tell us where you are getting married — we confirm availability and quote within one business day.
Hotel ballrooms
From city-centre grand ballrooms to boutique hotel receptions. TBH coordinates directly with your venue coordinator on setup and placement.
Estates & mansions
Historic properties and private estates. TBH arrives early, sets up quietly, and clears without disruption to your timeline.
Barns & ranches
Rustic and outdoor settings of all sizes. We bring all equipment — no venue infrastructure required beyond 6ft x 4ft of floor space and access to power.
Gardens & outdoor
Outdoor receptions and garden parties. TBH staff are briefed on your specific layout and operate from a freestanding desk anywhere on the grounds.
Museums & cultural spaces
Gallery weddings and unique cultural venues. TBH integrates with the venue's access and security protocols well before the event day.
Resorts & destination venues
Multi-day celebrations and destination weddings across all TBH US markets. Pre-event storage available for items arriving before the wedding day.
What TBH provides
Three services. One team. Nothing left to chance.
TBH covers the full guest arrival and departure experience — from the first coat at the door to the last gift bag collected at the end of the night.
Service 1
Coat & Bag Check
Guests hand over coats, bags, and wraps on arrival. Each item receives a tamper-evident seal and a unique PIN. Collection at the end of the evening by PIN only — no paper tickets, no name lookups, no queues.
Available at Elevated and Bespoke tiers.
Service 2
Gift Bag Distribution
TBH staff distribute your couple's gift bags at the moment you specify — arrival, after dinner, or departure. Inventory counted at the start and end of the event, reported back to you within 48 hours.
Can be combined with coat check into a single TBH desk.
Service 3
Pre-Event Storage
Items arriving before the wedding day — gifts, decor, personal effects, stationery — held securely and released to you or your planner on request. Ideal for destination couples and multi-day celebrations.
Available at Elevated and Bespoke tiers. Contact us to confirm logistics.
How it works
Seamless from first dance to last goodbye.
TBH handles the full operation. You brief us on the timeline. We arrive early, set up quietly, and clear without disruption.
01
Tell us about your venue
Share your venue name, city, date, and expected guest count. We confirm availability and send a quote within one business day — no obligation.
02
We coordinate with your planner
TBH liaises directly with your venue and planner on setup logistics, space requirements, and the day's timeline. Nothing extra for you to manage.
03
Guests arrive — we take over
Each guest receives a PIN when they hand over their coat or bag. Under 30 seconds per transaction. No paper tickets, no queues at the entrance.
04
Collection and closedown
Guests collect by PIN at the end of the night. TBH manages the queue, logs any uncollected items, packs down, and sends a full reconciliation report within 48 hours.
Service tiers
Matched to the scale and style of the day.
All tiers include formally dressed TBH staff, tamper-evident seals, the TBH digital system, and a post-event reconciliation report. Quoted on request.
Elevated
Most weddings
Formally dressed TBH staff · Tamper-evident seals · PIN-secured collection · Digital check-in system · Gift bag distribution available · Pre-event storage available · Post-event reconciliation report · Additionally insured
Bespoke
Large or multi-service events
All Elevated features · Premium branded presentation · Dedicated senior TBH lead on site · Valuables storage with enhanced protocols · Coat check, bag storage, gift bags, and pre-event storage in one team · Custom run-of-show integration
White-Label
For bespoke planning firms
TBH operates under your brand or the couple's event branding. Co-branded collateral, custom seal design, and staff briefed to introduce themselves as part of your team. Available to Planner Partner tier.
Supplier credentials
What venues and planners need to know.
Insurance
TBH carries comprehensive bailee's liability insurance covering all items in custody. Certificate of insurance available on request. We can name your venue and the couple as additionally insured.
Technology
Each item receives a tamper-evident seal and a unique PIN. Collection by PIN only — no paper tickets, no name lookups. All transactions logged in real time via the TBH Event Check system.
Setup
6ft x 4ft of floor space per desk, access to power, and a 60-minute setup window before guests arrive. We bring all equipment. We leave no trace.
Staffing
TBH staff are trained, formally dressed, and briefed on your specific venue and day's timeline before arrival. We coordinate directly with the venue coordinator — you do not need to manage us on the day.
Cancellation
30+ days before: no charge. 14-29 days: 25% of service fee. Under 14 days: 50% of service fee. Force majeure provisions available on request.
Post-event report
Within 48 hours of the event: items checked in by category, items collected, uncollected items with photos, and gift bag inventory if applicable.
Common questions
What couples and planners ask us.
Does TBH work at our specific venue?
TBH works at any wedding venue in our active US markets — hotel ballrooms, estates, barns, gardens, museums, and resorts. We do not maintain a fixed list of approved venues. Tell us your venue name and city in the enquiry form and we will confirm availability within one business day.
Does TBH coordinate with the venue directly?
Yes. Once booked, TBH liaises directly with your venue coordinator on setup logistics — the space we need, power access, and how we fit into the day's run of show. You do not need to manage that handover.
What space does TBH need at the venue?
6ft x 4ft of floor space per desk, access to a power outlet, and a 60-minute setup window before guests arrive. We bring all equipment and leave no trace at the end of the evening.
Can TBH handle coat check and gift bag distribution together?
Yes — one TBH team, one desk, two services. Gift bags are distributed at the moment you specify in the run of show. Coat check runs throughout the evening. Both are tracked and reported in a single post-event reconciliation.
How does pre-event storage work?
Pre-event storage allows items to be delivered to a TBH location before the wedding day — gifts from guests who cannot attend, decor or stationery arriving from suppliers, or personal effects the couple wants secured before the venue is accessible. Each item is logged, photographed, and sealed on arrival. You or your planner collect by PIN at an agreed time before the event. Contact us to confirm logistics for your venue and delivery window.
How far in advance should I book?
We recommend at least four weeks before the wedding date. For peak season weekends — May through October — six to eight weeks is preferred to guarantee availability. Rush bookings within two weeks are accepted subject to availability and may carry a surcharge.
Get in touch
Tell us about your venue and your wedding.
We respond within one business day with a quote — no obligation, no sales call required.
Response time
Within 1 business day
Recommended lead time
4-8 weeks
Coverage
All TBH US markets